Refund Policy

Last updated: January 1, 2024

Our Refund Policy

At Dwelup Corporation, we are committed to client satisfaction. If you're not completely satisfied with our services, please review our refund policy below.

1. Refund Eligibility

Refunds may be requested under the following circumstances:

• Work has not yet commenced on your project
• The delivered work does not match the agreed specifications
• Technical issues prevent us from completing the work
• Duplicate payments were processed

2. Refund Process

To request a refund, please contact us at info@dwelup.com with your order details and reason for the request. We will review your request within 3-5 business days.

3. Refund Timeline

Approved refunds will be processed within 7-14 business days. The refund will be credited to your original payment method.

4. Non-Refundable Items

The following are not eligible for refunds:

• Work already completed and approved
• Custom work requiring significant time investment
• Revisions beyond the included revision rounds
• Services already rendered

5. Partial Refunds

In some cases, partial refunds may be offered based on the amount of work completed relative to the project scope.

6. Contact

For questions about our refund policy, please contact us at info@dwelup.com.